Welcome to the Rensenhouse Electric Supply web site. We do
recognize that the information that you have provided is your
personal information and is only intended for purposes that
you have granted us.
Please rest assured that we do not sell or give any of the information
you provide us to any organization. In receiving data you, we
know that personal information should be respected and not provided
to the public or sold to other businesses. When you click on
the “submit” button after completing our forms,
regarding your personal information, your information is transmitted
directly into our database on a secure connection. This is done
immediately in most cases. We have security measures in place
to protect against the loss, misuse, unauthorized access and
alteration of the information under our control. The rensenhouse.com
Web site uses encryption technology, such as Secure Sockets
Layer (SSL), to protect your information during data transport.
SSL encrypts information such as your name, address, phone number
and most importantly, credit card information.
This Privacy Policy does not apply to other Web sites that may
have referred users to the Rensenhouse Electric Supply site.
We encourage you to read the privacy policies of those other
sites to learn how they collect and use information about you.
What information does Rensenhouse Electric Supply collect and
how it is used?
We collect personal information such as your contact information
(name, e-mail address), billing information. When submitting
personal information on an online form, we will identify which
fields are required in order to fulfill your request. Additionally,
our Web server automatically collects click-stream information
such as the address (or "URL") of the Web site that
you came from before visiting our site, which pages you visit
on our site, which browser you used to view our site and any
search terms you have entered on our site.
We use the information you provide in order to 1) fulfill requests
for orders, 2) provide customer services, 3) administer contests
or promotions, 4) offer new products, 5) measure and improve
the effectiveness of our Web sites or our marketing endeavors,
6) tailor our online or in-store offerings to your preferences,
and 7) other business purposes. Rensenhouse Electric Supply
will provide you with the opportunity to opt-out of having your
information used for marketing communications.
Does Rensenhouse Electric Supply share the information I’ve
provided?
Rensenhouse Electric Supply may need to share personal information
with third parties in limited circumstances. For example, we
may release personal information to third parties to: perform
services on our behalf, fulfill our customer's orders, send
marketing communications, deliver packages, schedule and perform
installation, send postal mail and e-mail, or process billing.
From time to time, we may be required to provide personal information
in response to a valid court order, subpoena, government investigation,
or as otherwise required by law. We also reserve the right to
report to law enforcement agencies any activities that we, in
good faith, believe to be unlawful. We may release certain personal
information when we believe that such release is reasonably
necessary to protect the rights, property, and safety of others
and ourselves. We may also release personal information in the
event of a corporate sale, merger, reorganization, dissolution
or similar event.
Do I have choices regarding how my information is used?
If your information is currently being used to send you marketing
communications, you can opt-out at any time. All marketing e-mail
and direct mail communications from Rensenhouse Electric Supply,
such as e-mail or special offers, tell you how to stop receiving
them. To opt-out of receiving marketing material from Rensenhouse
Electric Supply:
- Follow directions on a marketing e-mail or direct mail
communication from us
- Call Rensenhouse Electric Supply at 816.421.7350
- Send us an e-mail
with your current contact information asking to be removed
from our database
- Send a request with your current contact information to
1919 Cherry, Kansas City, Missouri 64108
Rensenhouse Electric Supply will take reasonable steps to
implement your request to opt out. However, please note that
due to production and mailing timelines, it may take around
six weeks to make the requested change and, until that change
takes effect, you may still receive promotional information
from us.
How can I update or change my information?
Rensenhouse Electric Supply wants your information and preferences
to be accurate and complete. We provide several different
methods for you to update or change the information you give
us.
To update or change your information:
- Send us an e-mail
with your current contact information
- Send a request to 1919 Cherry, Kansas City, Missouri 64108
- Call Rensenhouse Electric Supply at 816.421.7350
How Does Rensenhouse Electric Supply
secure my personal information?
Whether you are registering online or at a Rensenhouse Electric
Supply store, we have security measures in place to protect
against the loss, misuse, unauthorized access and alteration
of the information under our control.
Although we cannot guarantee against any loss, misuse, unauthorized
disclosure, alteration or destruction of data, we take reasonable
precautions to prevent such unfortunate occurrences. Rensenhouse
Electric Supply cannot ensure or warrant the security of any
information you transmit to us by e-mail and you do so at
your own risk.
Whom can I contact if I have questions or concerns?
Please contact our Privacy Manager to report any known or
suspected privacy or security breaches or to submit privacy-related
questions or complaints. After receiving your inquiry, we
will respond within five business days. You may contact us
in the following ways:
- Snail Mail:
1919 Cherry, Kansas City, Missouri 64108
- E-mail:
rensenhouse@rensenhouse.com
- Phone:
816.421.7350
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